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Managing different personality types is one of the biggest challenges leaders face. While most managers strive to be fair and consistent, applying the same management style to every employee can unintentionally reduce engagement, performance, and collaboration. One of the most common pieces of advice given to new leaders is to be consistent. It's good advice. People need consistency; they need to be treated fairly and have clear expectations laid out for them. They need confi

In the previous blog, we looked at how high performance is linked to people and what motivates them, and the next question is key for managers looking to enhance both their team's performance and their well-being at work: What actually creates the conditions for high performance? This is where many organisations go all in on structure, and under-invest in the environment that structure plays out in. High performance isn’t built in strategy sessions. It’s built in how being at

When organisations talk about high performance, the focus usually lands on outputs. We think performance can only be measured by hitting targets, productivity, deliverables, and KPIs. But in practice, that is rarely where high performance is nurtured. Very few people are truly motivated by targets and KPIs; it’s both much simpler - and more complicated - than that. What motivates your team can be seen much earlier in the process, before any external targets ever come into pla