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Promoting a great employee to a management role often feels like the obvious next step for both the employee and the business. They're knowledgeable. Reliable. They consistently deliver great work. Their colleagues respect them. They've earned the opportunity. So they become a manager. The problem is that managing people is an entirely different job from the one they’ve proven they can do. Yet, according to research by the Chartered Management Institute (CMI), 82% of managers

When organisations talk about improving employee engagement, the conversation usually focuses on what they can add. Better onboarding. Learning and development. Benefits & recognition. Career progression. All of these matter, and they absolutely contribute to a positive employee experience. But there's another side to employee engagement and employee experience that's easy to overlook. One that has just as much influence on company culture, retention, and performance as any w

Managing pessimistic employees can be one of the most challenging aspects of leadership. Every team seems to have someone who spots the problems before anyone else. A new idea is presented, and they're the first to explain why it won't work. A project launches, and they're already predicting the obstacles you’ll hit. The team gets excited about a new opportunity, and they're asking difficult questions that nobody else has considered. As a manager, this can be frustrating, par